>My Auto Loan Experience – Great Wisconsin Credit Union Rocks!
I am not a car guy. I know how to take care of one, but that’s about it. I don’t salivate at auto shows or sports cars. The only car that I’d get excited about is the Batmobile, which says a lot.
Anyway, since I don’t change cars that often, I’m completely unfamiliar with the auto loan process (I don’t have thousands of dollars of cash on hand, so I need a loan). Where to start?
I called my credit union, Great Wisconsin Credit Union, and explained my situation. A Financial Services Representative (FSR or MSR in the biz) spent 30-45 minutes on the phone with me explaining everything and answered all of my inane questions. She then sent me a loan pre-approval letter within days to flash the dealerships and also explained how to buy from a private seller too.
I was all set. Now I just needed to find a car.
After a month of checking out cars in and around Madison, I found a wonderful Toyota Camry on Craigslist (a very special nod goes to Edmunds.com which proved to be essential in the search and evaluation of my new car). This was on a Friday night and I knew the car was going to sell quickly. The next morning, I rushed my two daughters into the nearest Great Wisconsin branch where they ran around the lobby (open from 9-12) while I explained my situation – we needed to wrap up the sale by noon. My kids were in rare form (they are 2 and 5), but staff there gave them each a bag of animal crackers which gave them something to do while I planned a closing strategy with the FSR.
There were some logistical snags because I didn’t have a copy of the title, but the credit union worked with me anyway and were able to set up a meeting in an hour with all of the paperwork ready for both my wife and I to sign along with the car seller. We met back up, signed the paperwork, gave him the check and voila! I had a car.
But here is the best part – the credit union has a partnership with the Wisconsin Dept. of Motor Vehicles, which meant that I left the credit union with license plates and registration! I was dreading taking a day off of work and standing in line at the local DMV to get all of that done, but someone in the credit union was smart enough at some point to establish that connection and make members’ lives easier. Icing on the cake.
Thank you Great Wisconsin Credit Union for making my auto loan easy and satisfying. I talk a lot about the credit union difference, but it’s always nice to experience it.