“When You’re Finished Changing, You’re Finished.” -Benjamin Franklin Say the word “change” and you are bound to get a strong reaction from people. Whether you love change or hate it, it is one of the only true constants in life. Not only are we changing as individuals on a daily basis, we are changing the [...]
Growing membership is critical to all credit unions; after all membership growth keeps credit unions in business. While traditional ad campaigns help credit unions build name recognition and establish their brand, sponsorship and participation in community events and charitable activities can go a long way towards membership growth. One credit union that has caught our [...]
“Feeling gratitude and not expressing it is like wrapping a present and not giving it. ” ~William Arthur Ward Like you, I look forward to the delicious food and the many festivities of the season, to the gatherings and the rituals that signal the holidays are upon us. I look forward to seeing aunts and uncles, [...]
Recently I had the pleasure of attending the Technology Council Conference. The Technology Council and the OpSS Council combined forces this year to present two amazing events in one amazing venue: Las Vegas. This format allowed participants to listen to keynote speakers in a communal space, while giving them the option to choose breakout sessions from either the Technology or OpSS tracks. It was [...]
Lately I have been thinking a lot about culture. Merriam-Webster defines culture as “the set of shared attitudes, values, goals, and practices that characterizes an institution or organization.” Culture, undoubtedly, has a significant effect on an organization’s success or failure. One of my favorite books is The Mastery of Love by Don Miguel Ruiz. Although [...]
In less than an hour, the 1 Conference is going to blessed by Kevin Carroll’s presence. Kevin will be wrapping up what has been an absolutely wonderful week in Las Vegas. I can think of no better way to close. I have known Kevin since 2003, when he joined us in Reno for that year’s [...]
