Having said that, in the meantime, please enjoy a blog post I just did on Filene’s CU Tomorrow blog on “Using Technology to Attract Young Adults – Lessons from Toy Story and Netscape.”
Having said that, in the meantime, please enjoy a blog post I just did on Filene’s CU Tomorrow blog on “Using Technology to Attract Young Adults – Lessons from Toy Story and Netscape.”
Yesterday, Filene released the interim report on the group and I encourage you to download and read it here.
One of the most interesting parts of the report are the brief descriptions of each sub-group’s project towards the end as well as each member’s thoughts on young adults and credit unions. Readers will also get a nice feel for the good information the group got in our first meeting in Chicago.
Enjoy!
There’s some interesting stuff happening with the online economy over on Second Life. In fact, an article on the front page of today’s Wall Street Journal spells it all out.
To me, a “good deal” puts the best price, the best rate and as few fees as possible in one package. Good credit? Check. Access to pricing info online? Check. The first inkling about what fees a dealer and financer will slip out of my pocket on any given day? Not check.
Now, I can get around that. I can bargain with the best of them. I can demand to see the fee list and bust out the line-item veto. If I really had to, I would. But let’s be honest: I just want the car.
Enter Easy Wheels. If I’m a member of Miami University Community FCU, I simply call up the Easy Wheels guy at the credit union. I tell him what I’m looking for, new or used, and he’ll get it. Not only that, but he’ll get it at a good price because he:
And it’s free! The credit union pays the Easy Wheels guy a flat fee for each deal, and I get my car with no dickering, no arcane fees and no need to tell every sales guy on the lot that “I’m just looking today.” The Easy Wheels guy will even drive it to my house.
This even turns the tables on that long-standing indirect member problem. You know, a member “joins” through the dealership and you receive a check, not a relationship, for the duration of the loan. With a service like Easy Wheels and the right word-of-mouth, credit unions can make themselves the starting point for car buying, not just a faceless back-end financer. MUCFCU gets the financing (though, incredibly, they’ve allowed members to finance elsewhere before), the Easy Wheels guy gets his fee and I get a great deal.
Now, Miami University Community FCU is not the first one to do something like this, but kudos to CEO Rick Parker for making membership demonstrably valuable (and marketing it well). If I lived in Oxford, Ohio, I’d have joined his credit union a long time ago.
Ben Rogers is Driver of the CU Tomorrow project at the Filene Research Institute.

This will be an open platform for speakers to share their thoughts. So expect posts ranging from personal insights, thoughts on credit unions, information on Gen Y, and perhaps even a glimpse or two at what speakers will have in store for attendees.
To give you a heads-up, look for posts from the following experts appearing at this year’s YES Summit:
I’m excited to see what these folks have to say even before the YES Summit begins. I’m even more excited to start the YES Summit “conversation” before the event. What a great way to prepare for an awesome program and put yourself in a “YES Summit state of mind.”